Luxury hotel spa inside the Lotte New York Palace on Madison Avenue, offering ila's organic treatments, sauna, steam room and private yoga studio.
At a glance
- Price
- $$$$
- Couples treatments
- Yes
- Walk-ins
- No
- Minimum age
- 18
- Access
- Reservation required
- Good for
- Adults onlyCouples
- Price
- Luxury
ila Only Spa sits inside the Lotte New York Palace hotel on Madison Avenue in Midtown Manhattan, the first US outpost of a brand that started in the English Cotswolds. The spa carries over that original's focus on organic, farm-grown skincare products, built into a menu of massages, facials and treatment-room enhancements, including sound healing sessions meant to work on a cellular level.
Beyond treatment rooms, the space includes a private yoga studio, bespoke hair and nail services, saunas, steam rooms, a relaxation lounge and a fitness center. Couples treatments are offered for those booking together, and there's a dedicated Blue Zones retreat program built around longevity research. This is a reservation-only operation: there's no day-pass option and no walk-in access, so everything has to be arranged ahead of a visit. The spa is adults-only, with a minimum age of 18.
Packages extend to weekend getaways, group birthday events and a bridal package, plus gift cards for anyone looking to book a visit for someone else. Membership options are also available for repeat use of the facility and fitness equipment. Given the Madison Avenue address and hotel setting, this lands at the luxury end of the price spectrum, and treatments should be booked in advance through the spa's online system or by phone.
Good to know
- Can I just walk in for a treatment?
- No, ila Only Spa does not accept walk-ins; all visits require a reservation made in advance.
- Is there a day pass to use the facilities without booking a treatment?
- No day pass is available here; access is tied to booking a specific spa service or package.
- What are the hours?
- The spa is open daily from 9:00 am to 8:00 pm.
- Is this spa suitable for couples?
- Yes, couples treatments are offered, including side-by-side massage options.
- Is there an age requirement?
- Yes, the minimum age for guests is 18.
Details checked October 1, 2026. Prices and hours change; confirm before you go.
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